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Service Statistics

All emails sent to computing@vet.cam.ac.uk generate a support ticket with a tracking number. This enables us to monitor support requests and to help ensure that we are responding in a timely manner. These calls (tickets) are logged in a database which we use to produce monthly statistics for support requests, telephone requests are (mostly) recorded as part of these call ticket statistics.   

 

Call Ticket Statistics

Tickets Received

Nov16 Calls

 

Hours Worked on Tickets

Nov16 Hours

 

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New Book edited by Jonathan Heeney

Plagues edited by Jonathan Heeney & Sven Friedemann - Published by CUP

Plagues have inflicted misery and suffering throughout history. This book examines the spectrum of tragic consequences of different types of plagues, from infectious diseases to over-population and computer viruses. The essays analyse the impact that plagues have had on humanity and animals.

 

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