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Service Statistics

All emails sent to generate a support ticket with a tracking number. This enables us to monitor support requests and to help ensure that we are responding in a timely manner. These calls (tickets) are logged in a database which we use to produce monthly statistics for support requests, telephone requests are (mostly) recorded as part of these call ticket statistics.   


Call Ticket Statistics

Tickets Received

Nov16 Calls


Hours Worked on Tickets

Nov16 Hours


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Access to our site has changed

There is now no direct access from JJ Thompson Avenue. Access is now from Charles Babbage Road.

We are carrying out an important research project into the development of the nostrils in brachycephalic (short-faced) dog breeds. The breeds that we are looking at in this study are French Bulldogs, English Bulldogs and Pugs.
If you are a new owner of one of these breeds and would like to help us by taking part in this study, please take a look at the following page by clicking on the title link.

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